While he and his wife worry about Laura's withdrawn nature, they are unaware of the extent of her unhappiness and that she is self-harming. Believing that she suffers from social anxiety, James and Ellen are surprised but pleased when Laura asks for Isabel Evans and Georgia O'Grady to spend the night at the Reids' house under the pretense of an ordinary sleepover. They are shocked when they learn of Laura's habit of cutting herself only after their daughter is hospitalized and begins attending therapy sessions.
They later learn from Laura's therapist that the source of Laura's unhappiness is actually because of the pressure she places on herself because of her older sister, Julia. As the family never spoke about Julia, who was left brain-damaged after a motorcycle accident, Laura believed that she was supposed to live for herself and for Julia. James and Ellen begin to attend family therapy sessions with Laura in hopes of resolving how the family has become emotionally strained by not acknowledging Laura's sister in their home.
William Dethridge · Lucien Mullholland · Georgia O'Grady · Nick Duke · Sky Meadows · Matt Wood · Isabel Evans · Laura Reid · Ross · Julia · Sean · Emily · Rory · Caitlin
Vicky Mulholland · David Mulholland · Maura O'Grady · Ralph Lewis · Russell Lewis · Rosalind Meadows · Joyce Meadows · Rainbow Warrior · Loretta · Andy Wood · Jan Wood · Harry Wood · Eva Holbrook · Tony Evans · Sarah Evans · Charlie Evans · Ellen Reid · James Reid · Julia Reid
Ms. Beaumont · Mr. Laski · Dr. Kennedy · Tom · Katie · Alice Greaves · Mortimer Goldsmith · Laura · Paul Greaves · Jane Scott · Gus Robinson · Ayesha · Jago Jones · Celia Jones · Lucy · Brian · Stella Watkins